We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help.
Just email us directly and we’ll take you through the process.
To be eligible for a return & exchange, your item must be unused and in the same condition that you received it. It must also be in its original packaging. We will require a receipt or a proof of purchase to complete the process. Exchanges will be honored up to 30 days from when the product has been received.
You will typically receive a shipping notification Email within 48-72 hours after your order is placed. It will include your tracking number.
We ship with UPS, FED EX, and USPS. You can track your package HERE or on the carrier's website.
How long will it take to get my order?
It depends on where you are. We are shipping Midwest United States.
All orders are usually processed within 48-72 hoursafter your order has been placed.
North America orders usually take 5-7 business days to be delivered.
Internationals & overseas deliveries can take anywhere from 7-16 days.Multiple delivery options are offered at checkout.
What shipping carriers do you use?
We use UPS, FEDEX, AND USPS on most orders. Options are available at checkout.
Will you make custom apparel?
Yes we offer all of our Pierced Heart apparel products HERE to be customized to your liking. Including garment color and styles. Also includes logo placements. Contact us for custom gear.
Will you make clothing for my company?
Yes we do multiple companies apparel including t-shirts, hoodies, or anything we offer with your company logo or design imprinted on it.
How do I use my coupon code?
Enter coupon code at the bottom of product summary on the final checkout page.
How do I use my gift card?
You can use the gift card by entering the number at the bottom of the checkout page.
